To help you get the most out of your sessions, here are a few simple guidelines to follow when meeting with your provider online:

1. Find a Private, Quite Space
   • Choose a place where you feel safe and comfortable.
   • Try to be somewhere without distractions or people walking in and out.
   • Use headphones if possible to help keep things private.
2. Be Ready With Your Technology
   • Make sure your phone, tablet, or computer is charged and working.
   • Use a strong internet connection.
   • Try to log in a few minutes early to make sure everything works okay.
   • If the video doesn’t work, we may need to reschedule the session.
3. Treat It Like an In-Person Session
   • Be on time.
   • Try to sit still and focus, just like you would if we were meeting in person.
   • Don’t drive, cook, or run errands during your session.
   • Dress appropriately, and be ready to talk.
4. Keep It Confidential
   • No one else should be in the room unless we talked about it first.
   • Please don’t record the session.
   • I’ll also be in a private space to protect your privacy.
5. Tell Me Where You Are
   • At the start of each session, I’ll ask you where you are ( your current address or location), just in case we have an emergency.
   • If you’re in a place that doesn’t feel safe, let me know.
6. Know What to Do If There’s a Problem
   • If your screen freezes or your internet goes out, I’ll try calling you by phone.
   • Make sure I have a phone number that works.
   • If you’re in crisis, we many need to involve emergency support.
7. Respect the Time
   • If you need to cancel or reschedule, please give us as much notice as you can.
   • We may need to end the session if it’s too loud, unsafe, or not private.

Questions? If you ever feel unsure, uncomfortable, or want to ask about the telehealth process, just let us know. We are here to support you.